FAQ

Question 1

How to find the IMEI code/codes of a mobile device?

Accepted Answer

By dialing *#06# on the device keyboard, you can find out the IMEI code/codes of the mobile device. This code is also printed on the device packaging, available in the warranty card and on the sticker under the battery of some devices.

Question 2

What does the IMEI code status of mobile devices mean?

Accepted Answer

IMEI status is information about the state of your device's IMEI code. There are 4 status options. The device's IMEI code is entered into the State System for Identification of Mobile Electronic Communication Means (whitelist). The device's IMEI code is not entered into the State System for Identification of Mobile Electronic Communication Means (blacklist). Gray list - the device has not passed customs clearance. Within 30 calendar days, customs clearance of the device must be completed, otherwise mobile communication services will be terminated. Linked whitelist - your device's IMEI code is unknown or cloned.

Question 3

How to check the IMEI code status of mobile devices in the State System?

Accepted Answer

On the IMEI system operator's website: www.imei.tj. Via USSD request *3366#. Via USSD request *3366* IMEI#.

Question 4

How can stateless persons register IMEI code/codes of a mobile device in the State System?

Accepted Answer

Stateless persons can enter the IMEI code/codes of a mobile device into the State System using a document issued in accordance with the law. Registration in the national IMEI database is done once, regardless of SIM card change.

Question 5

How can individuals enter IMEI code/codes of a mobile device into the State System?

Accepted Answer

IMEI code registration in the State System for individuals can be done through: Unified Portal of the State System: www.imei.tj; Via USSD request *3366#; Registration in the national IMEI database is done once, regardless of SIM card change.

Question 6

What to do when buying mobile devices in the territory of the Republic of Tajikistan?

Accepted Answer

Consumers - individuals before purchasing a mobile device in the territory of the Republic of Tajikistan must check the IMEI code/codes of the device. This can be done in the following ways: On the system operator's website: www.imei.tj; Via USSD request *3366# or special USSD request *3366* IMEI#. Mobile electronic communication means for business activities in the territory of the Republic of Tajikistan under the law on electronic communication dated March 31, 2020 No. 208, legal entities must register imported mobile electronic communication means in the State System.

Question 7

What does having two or more IMEI codes on a mobile device mean?

Accepted Answer

When a mobile device has two or more IMEI codes, it means that the device can be serviced by two or more cellular operators simultaneously using two or more SIM cards.

Question 8

How to unlock IMEI code/codes of a mobile device?

Accepted Answer

To unlock the IMEI code/codes of a mobile device, it is necessary to register the mobile device's IMEI code in the State System. After successful registration of IMEI code/codes, it is necessary to restart the mobile device.

Question 9

Deadline for entering the device's IMEI code into the national database after activation of the mobile device's SIM slot.

Accepted Answer

After activation of the mobile device's SIM slot, it is necessary to enter the mobile device's IMEI code into the national database within 30 calendar days.

Question 10

What measures should the victim take in case of loss or theft of a mobile device?

Accepted Answer

In case of loss or theft of devices, the victim must contact the internal affairs authorities with a statement indicating the manufacturer, model and IMEI code/codes of the mobile device.

Question 11

How can legal entities register a mobile device's IMEI code in the national database?

Accepted Answer

Importers importing mobile phones, tablets and portable devices into the Republic of Tajikistan for business purposes or exceeding the established limit must go through customs procedures, otherwise mobile communication services for such mobile devices will be terminated and legal measures will be taken against them. Importers, entrepreneurs and legal entities do not have the right to sell mobile devices that have not passed customs procedures. Importers, regardless of location, can enter all IMEI codes of imported mobile devices independently and directly into the State System online through the unified portal www.imei.tj. Entrepreneurs and legal entities can open a personal account on the unified portal www.imei.tj to register IMEI codes of mobile devices. To open a personal account, entrepreneurs and legal entities must go to the unified portal and select the registration section and enter the necessary data into the system. The State System approves or rejects your request after checking the correctness of the data you sent. Via USSD request *3366#; After opening a personal account, entrepreneurs and legal entities can log into the personal account with their login and password and enter all IMEI codes of mobile devices into the State System. The system automatically determines the type, brand, characteristics and initial price of the mobile device, and also sends the cost of customs payments to the Importer via SMS. The cost of customs fees is fully determined by the Customs Service. After full payment of taxes and other mandatory payments by the importer, IMEI codes of the offered mobile devices are entered into the State System, and entrepreneurs and legal entities can freely sell imported mobile devices.

Question 12

Is the number of IMEI codes entered into the State System of mobile devices limited?

Accepted Answer

Not limited.

Question 13

Deadline for consideration of applications for registration of IMEI codes of mobile devices in the State System

Accepted Answer

The system operator is obliged to consider applications: legal entities/importers within 3 business days, for individuals - 3 business hours

Question 14

How to enter IMEI code/codes of mobile devices imported into the republic through international postal or courier shipments into the State System?

Accepted Answer

Mobile devices imported by individuals through international postal or courier shipments will be entered into the State System only in person at the System Operator, subject to presentation of an envelope with a barcode of the postal identifier and a calendar stamp. IMEI code/codes of a mobile device can be entered into the State System. On the system operator's website.

Question 15

How to register IMEI code/codes of mobile devices imported by an individual in quantities exceeding duty-free import into the State System?

Accepted Answer

In cases where an individual has exceeded the duty-free import of a mobile device into the republic (more than one), registration of the mobile device's IMEI code in the State System is carried out after payment of the corresponding customs and tax payments. According to the legislation of Tajikistan, the cost of customs clearance is 15% VAT of the total device amount. For reference: In accordance with the government decree, each citizen can import goods worth no more than $2000 for personal use into the country on a preferential basis with full exemption from customs duties and taxes. This provision also applies to mobile devices. If the cost of imported mobile devices or tablets exceeds $2000, but not more than $5000, then a simplified customs clearance procedure is applied to such excess with uniform customs duty and tax rates of 20 percent of the customs value of goods. The only condition is that citizens who import mobile devices for personal use must fill out the appropriate T-6 form declaration at customs checkpoints. This will allow entering the mobile device's IMEI code into the national database completely free of charge. Duty-free import customs clearance is carried out in the following ways: At the customs checkpoint, an individual must fill out a T-6 form declaration on paper and be sure to indicate the device's IMEI code in the product characteristics column; At the customs checkpoint, an individual fills out the T-6 form online using Wi-Fi, which is enabled specifically for this procedure; By scanning the QR code installed at customs checkpoints; Through the portal www.imei.tj. In all cases, it is necessary to fill in the fields: Full name, TIN, passport series and number, phone number, mobile device IMEI code (all IMEI codes available in the mobile device should be indicated), upload a photo of the first page of the passport, a photo of the passport page confirming the fact of crossing the state border of Tajikistan or a photo of the boarding pass.

Life

IMEI Registration

How to register?

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2

3

How to check the IMEI registration status of a mobile device?

*#06#

*1170#

106

#

imei.tj

FAQ

Life

IMEI Registration

How to register?

1

2

3

How to check the IMEI registration status of a mobile device?

*#06#

*1170#

*106*

#

imei.tj

FAQ

Question: How to find the IMEI code/codes of a mobile device?

Question: What does the IMEI code status of mobile devices mean?

Question: How to check the IMEI code status of mobile devices in the State System?

Question: How can stateless persons register IMEI code/codes of a mobile device in the State System?

Question: How can individuals enter IMEI code/codes of a mobile device into the State System?

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